Q: Become a resident, How do I apply?
A: All applications are completed online. Simply find the available rental
on our website and follow the link to Apply. We are simple, secure and efficient!
Q: How much does it cost to apply?
A: The application fee is $75.00 for each adult living in the property.
We do a background check, credit check, national eviction search, employment
verification and prior rental verification. We also have minimum income
requirement of 3 times the monthly rent and credit score guidelines above 600.
Q: How long will the application take to process?
A: We will give you an answer as quickly as possible. The quicker you
are able to provide the required documents, the quicker the process.
Please note that some of the information we require comes from 3rd party
sources such as your employer and current/prior landlord.
Q: How much money do I need to move in?
A: Prior to the move in, you will need to provide The Listing Real Estate
Management a cashier's check or money order (personal checks and credit/debit
cards cannot be accepted) for the first full month's rent along with any prorated
amount, security deposit, lease administration fee of $150 and any applicable pet fee.
Q: How long are your leases?
A: The standard lease term is for 12 months but can vary based on
resident or owner circumstances.
Q: How do I pay rent?
A: We highly recommend you pay rent via Resident Portal.
- We do not take rent in the form of cash.
- We do not have an after hour drop box for rent.
- If Resident Portal payment is not accessible to you. Please drop off rent during business hours.
Q: Do you allow pets?
A: Pet’s are allowed on a case by case basis, subject to a pet screening and
final approval by the property owner. If pets are allowed, a separate pet
application is required. A $250.00 non-refundable pet fee will be applied
(upon lease approval). In addition, to a monthly pet rent of $25. Please
ask us for pet details on the specific property you are interested in.
Q: I want to get a pet. What do I do?
A: First email your Property Manager with your request. Your Property
Manager will contact the owner and submit your request. If the owner
allows an additional pet, an increased security deposit and fee will be
required and an additional pet addendum must be signed.
Q: Moving out, what do I need to do to receive my full security deposit back?
A: Please thoroughly clean the home and remove all personal belongings.
Cleaning includes floors, walls, trim, windows, bathrooms, counters, cabinets,
and appliances. All carpets are to be professionally steam cleaned. The roof
should be free of leaves and debris. Gutters should be cleaned out. If you are
responsible for lawn maintenance, the grass and hedges are required to be trimmed
to a reasonable height & all planting beds should be free of weeds. We will provide
you with our Move Out Checklist.
Q: I have a maintenance issue. How do I request maintenance or service repair?
A: For prompt service please submit a maintenance request through your online Resident
Portal. You may also call our maintenance line at 407.792.5900
. This will connect
you with our maintenance team. We will help troubleshoot the problem and determine
the appropriate course of action. For calls after hours and on weekends and
holidays, we will dispatch a technician if it is an emergency.
Q: I want to purchase a home. Can you help me?
A: Absolutely. We can help guide you through the process.
If not, we have a network of Realtors who can assist you in finding the perfect
home. Please reach out to your Property Manager for more details.